Trouble logging in to 3manager

Summary

If you are unable to log in to 3manager, it may be because you are using the wrong login URL. 3manager has different portals depending on how your account is set up. Most users log in through the general portal, but larger organisations and manufacturers may have their own dedicated login addresses.

How it works

• 3manager uses separate environments to ensure security and performance. Each environment has its own login address. 
   
• For example, some users log in at app.3manager.com, while others use a custom address such as company.3manager.com.
   
• If you try to log in at the wrong portal, your email and password will not be recognised even if they are correct.

 

How to check your login URL

• If you are unsure which portal to use, try to locate the welcome email you received when your account was created. The correct login address is included there.
   
• If your organisation has its own portal, the address usually follows the format companyname.3manager.com.
   
• You can also ask your internal administrator or 3manager support to confirm your login address.

Things to note

• Your credentials only work on the portal assigned to your account.
• If you recently switched from one partner or vendor to another, your login address may have changed.